Terms and Conditions

Last updated: November 20, 2025

These Terms and Conditions constitute a legally binding agreement between you and Bramwell. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these conditions, you must not use our website or services.

1. Definitions and Interpretation

For the purposes of these Terms and Conditions:

  • "We," "Us," "Our" refers to Bramwell, the coffee appreciation education provider
  • "You," "Your" refers to the user, visitor, or participant accessing our website or services
  • "Services" refers to all offerings provided by Bramwell, including courses, cupping sessions, and corporate programs
  • "Website" refers to our online platform and all associated pages
  • "Content" refers to all materials, including text, images, videos, and course materials

2. Agreement to Terms

By using our website or services, you represent and warrant that:

  • You are at least 18 years of age or have parental/guardian consent
  • You have the legal capacity to enter into binding contracts
  • All information you provide is accurate, current, and complete
  • You will comply with all applicable laws and regulations
  • You will not use our services for any unlawful purpose

3. User Obligations and Conduct

Required Conduct:

  • Maintain respectful and professional behavior toward staff and other participants
  • Protect the confidentiality of proprietary information shared during courses
  • Attend scheduled sessions punctually or provide advance notice of absence
  • Follow safety guidelines and instructions provided during sessions
  • Respect intellectual property rights of Bramwell and third parties

Prohibited Activities:

  • Recording, photographing, or reproducing course content without written permission
  • Sharing login credentials or course access with unauthorized individuals
  • Using our services to promote competing businesses or products
  • Engaging in harassment, discrimination, or disruptive behavior
  • Attempting to reverse engineer or copy our methods and materials
  • Using automated systems to access our website without authorization

4. Indemnification

You agree to indemnify, defend, and hold harmless Bramwell, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use or misuse of our website or services
  • Your violation of these Terms and Conditions
  • Your violation of any rights of another person or entity
  • Your violation of any applicable laws or regulations
  • Any content you submit or share through our services

5. Warranties and Disclaimers

Service Disclaimer:

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability or fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness of content
  • Warranties that services will be uninterrupted, timely, or error-free
  • Warranties regarding results, outcomes, or skill development

Educational Nature:

  • Our courses are designed for educational and appreciation purposes only
  • We make no guarantees about employment outcomes or professional advancement
  • Individual results depend on personal commitment, practice, and circumstances
  • Certifications are for educational recognition, not professional licensing

6. Limitation of Liability

To the maximum extent permitted by applicable law, Bramwell shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Personal injury or property damage arising from your use of our services
  • Damages resulting from unauthorized access to your information
  • Errors, mistakes, or inaccuracies in content

Our total liability to you for any claim arising from or relating to these terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim, or one hundred dollars ($100), whichever is greater.

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

7. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these terms if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters, severe weather, or acts of God
  • War, terrorism, civil unrest, or government actions
  • Pandemics, epidemics, or public health emergencies
  • Power outages, internet disruptions, or telecommunications failures
  • Strikes, labor disputes, or supplier failures

In such events, we will make reasonable efforts to reschedule or provide alternative arrangements.

8. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by Bramwell. We have no control over and assume no responsibility for:

  • The content, privacy policies, or practices of third-party websites
  • Products or services offered by third parties
  • Transactions conducted through third-party platforms
  • Information you provide to third-party services

We recommend reviewing the terms and privacy policies of any third-party services before using them.

9. Dispute Resolution

Informal Resolution:

If you have any concerns or disputes regarding our services, we encourage you to contact us first. We are committed to resolving issues amicably and will make good faith efforts to address your concerns.

Mediation:

If informal resolution is unsuccessful, both parties agree to attempt mediation before pursuing formal legal action. The mediation shall be conducted by a mutually agreed-upon mediator, with costs shared equally.

Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with applicable laws. Any legal action or proceeding arising under these terms shall be brought exclusively in the appropriate jurisdiction where Bramwell operates.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. We will update the "Last updated" date to reflect when changes were made.

Your continued use of our website or services after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these terms periodically to stay informed of any updates.

For material changes that significantly affect your rights or obligations, we will make reasonable efforts to provide notice through our website or by email to registered users.

11. Severability and Waiver

Severability:

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Waiver:

Our failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Bramwell.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Bramwell regarding your use of our services.

These terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Bramwell.

Any additional terms, conditions, or policies referenced within our services are incorporated by reference and form part of this agreement.

13. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms and Conditions without our prior written consent. Any attempted assignment in violation of this provision shall be void.

We may assign or transfer our rights and obligations under these terms to any affiliate, successor, or purchaser of our business without restriction and without notice to you.

Legal Questions or Concerns?

If you have questions about these Terms and Conditions or need clarification on any legal matter, please contact us. We are here to address your concerns.

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